Dylan J. Robertson

• Architected and optimized AWS infrastructure across multi-account environments, ensuring scalability, security, and cost-effectiveness.
• Designed and implemented multi-account CI/CD pipelines using AWS services, increasing deployment efficiency by 50%.
• Led the deployment of containerized applications on AWS ECS using Docker, improving deployment speed by 40% and reducing downtime.
• Implemented Infrastructure as Code (IaC) with AWS CloudFormation, automating resource provisioning and reducing deployment time by 60%.
• Automated file management for 90+ healthcare providers by developing custom scripts using a managed file transfer software API, reducing task time by over 80%, enhancing operational efficiency.
• Deployed AWS QuickSight and Cloud Intelligence Dashboards for comprehensive cost monitoring, identifying cost-saving opportunities that resulted in an annual cost reduction exceeding $80,000.
• Remediated Security Hub findings to maintain a secure multi-account AWS environment, ensuring compliance with cloud security standards.
• Managed a comprehensive suite of Active Directory services, including authentication, authorization, DNS, while also overseeing the organization's Public Key Infrastructure (PKI).

• Led a company-wide deployment of multi-factor authentication, achieving 100% compliance with regulatory standards.
• Built and implemented Microsoft Exchange 2016 servers for a classified LAN, reducing provisioning time by 50% with PowerShell automation.
• Upgraded Active Directory Certificate Services and designed a tiered PKI hierarchy, improving security, efficiency, and enabling secure communication across the organization.
• Built and maintained a hybrid server environment (physical and virtual), increasing system uptime by 20% through proactive monitoring and maintenance.
• Monitored and secured email traffic by identifying and blocking malicious content using email security appliances, reducing security incidents by 30%.
• Deployed a Red Hat Enterprise Linux server within a critical 48-hour deadline, integrating it with Active Directory, which enabled employees to perform essential modeling simulations, thus meeting project timelines.
• Implemented an Advanced Malware Protection (AMP) appliance to achieve CMMC compliance, and conducted incident responses that mitigated threats promptly, ensuring continuous operations.
• Ensured IT systems were compliant with STIG requirements by preparing workstations and servers for inspection and training IT personnel on STIG tools and procedures.
• Managed Microsoft 365 tenants in cloud computing environment.

• Deployed physical and virtual servers, enhancing system capacity by 30%; conducted Nessus vulnerability scans and collaborated with the Cyber Security team to remediate identified vulnerabilities.
• Administered Microsoft System Center Configuration Manager (SCCM), streamlining software deployments and updates to over 500 devices, which improved system compliance by 25%; created and managed device collections, applications, packages, configuration items, and baselines; generated reports for management to track deployment success.
• Enhanced remote support capabilities by implementing the Bomgar appliance, developing and executing a project management plan; led cross-functional meetings with IT groups, resulting in the project's completion two weeks ahead of schedule and reducing remote resolution times by 40%.
• Deployed McAfee Host-Based Security System (HBSS) suite remotely via ePolicy Orchestrator (ePO) server; customized client tasks and managed master repository content; monitored and analyzed Host Intrusion Prevention System (HIPS) events, optimized security policies, and ensured systems were STIG compliant; assisted in upgrading to McAfee Endpoint Security (ENS).
• Processed, coordinated, resolved, and provided technical assistance for assigned tickets and change requests using Remedy ticketing system.

• Led and mentored a team of three junior Airmen, achieving higher technical proficiency and advancing in rank.
• Managed a VMware vSphere environment, deploying over 50 virtual machines, and managing datastores.
• Ensured 100% patch compliance, deploying security patches to over 200 servers and workstations, reducing security vulnerabilities.
• Administered DHCP servers by configuring scopes and creating reservations, which improved network reliability and reduced IP conflicts.
• Managed Host-Based Security System (HBSS) policies within the ePolicy Orchestrator (ePO) Management suite, enhancing endpoint security and achieving compliance with Department of Defense standards.
• Implemented and monitored backup strategies for critical file systems and data, ensuring 100% data recovery capability and zero data loss incidents during tenure.

• AWS Certified Solutions Architect - Associate
• AWS Certified SysOps Administrator - Associate
• CompTIA Security+ CE
• Microsoft Certified Solutions Associate (MCSA) - Windows Server 2016

University of Maryland Global Campus

Bachelor of Science: Computer Networks and Cybersecurity, March 2021

Community College of the Air Force

Associate of Applied Science: Information Systems Technology, May 2018

• Developed an HTML resume deployed as a static webpage using AWS S3, CloudFront, CodeCommit, CodeBuild, CodePipeline, API Gateway, Lambda and Route 53, showcasing proficiency in AWS services and DevOps practices.
• Implemented Ansible configuration management tool to automate tasks within a Windows environment.
• Air Operations Center Systems Administration course, April - May 2019